Landscape - Picture of Sugar Beach, A Viceroy Resort, St. Lucia
Photo: Landscape
From Review : The non all inclusive all inclusive package of Sugar Beach, A Viceroy Resort
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Guests
Great location, absolutely stunning, friendly staff, good accommodation but why does an all inclusive package only cover 1% of the wine list and not sparking water. Just a shame that the management have spoilt things by being so greedy
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Date of stay: August 2017
Response from GMSugarBeach, General Manager at Sugar Beach, A Viceroy Resort
Responded Aug 25, 2017
Good Day, Thank you for taking the time to provide feedback on your stay at Sugar Beach, A Viceroy Resort. We are glad that you had a wonderful time and that you found our team members friendly and accommodating. I am sorry that the all-inclusive package did not meet your expectations. We do try to provide a wide variety of wine selections that our guests can choose from when they elect the all-inclusive meal plan. Your feedback will be shared with our food and beverage team to ensure that when they are reviewing the list, there is a broader selection. I apologise for the inconvenience caused. Once again, thank you for taking the time to share your comments. We would welcome the opportunity to serve you again. Best Regards, Mark Sterner General Manager
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