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Landscape - Picture of Bahia Principe Grand Jamaica

Photo: Landscape

From Review : A 'Grand' stay... of Bahia Principe Grand Jamaica
A 'Grand' stay...
view from room 18309
Guest services area in lobby
One of the many towel sculptures
beautiful warm beaches
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vancitykei wrote a review Jun 2016
164 contributions46 helpful votes
Stayed at this resort for 8 days. When I arrived, it was around 2pm and I was told that my room isn't ready until 3pm. I came back at 3 and was told it's still not ready until 3:30pm eventhough the check-in time is at 3pm??? I was told that rooms SHOULD have pool towels, but
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Date of stay: May 2016
Response from CassandraGen, Social Media Coordinator at Bahia Principe Grand Jamaica
Responded Jun 22, 2016
Dear Kaye, It was a pleasure to have catered to you for your eight days vacation. We always appreciate knowing that our guests are fully satisfied with our high levels of service and our facilities. Also, we understand you have a few concerns which will be handled by the head of the departments involved. Thank you for choosing to vacation with us and we look forward to another visit to our beautiful property again soon. Yours faithfully,
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