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Interior - Picture of Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only, Jamaica

Photo: Interior

From Review : Beautiful resort, horrible food and staff 50/50 of Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only
Beautiful resort, horrible food and staff 50/50
It's not what you think!!! NOT A 5 STAR RESORT
Hideaway at Royalton Negril
Gorgeous place, just ok on service
Not a True Adults Only Experience..
Beautiful resort, horrible food and staff 50/50
Virgo3am wrote a review May 2018
San Diego, California243 contributions21 helpful votes
+26
3.0 of 5 bubbles
I must say I was really looking forward to our vacation here. It was a beautiful resort. Loved the view and serenity of the cove location. The resort it’s self is beautiful. However the food was subpar. The staff was 50/50 rude most of the time. Buffet staff was overly nice
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Date of stay: May 2018
Response from cmrng, Management Team at Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only
Responded Jun 1, 2018
Dear Virgo3am, Thank you for choosing Hideaway at Royalton Negril for your recent vacation and taking the time to share your experience with us. Our team values your feedback as this information will allow us to identify areas of opportunities and make the necessary improvements. We appreciate your comments highlighting our beautiful grounds and attentive hosts in the buffet. Please accept our sincerest apology for the sub-par service you received during your stay, this is certainly not the typical guest experience and your comments have been shared with the relevant managers for further review and immediate action to be taken. It is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Regards, Hideaway at Royalton Negril Management Team.
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