Beach - Picture of Occidental Caribe, Dominican Republic
Photo: Beach
From Review : First Caribbean experience of Occidental Caribe
+2
We were a little lost at first navigating our first night and language barriers were a problem. Found most staff didn't care to waste much time explaining something. Bartenders were always nice. Clean facility with good food. All different kind of cuisines. But in order to get a…
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Date of stay: July 2016
Response from Marcos C, Director General at Occidental Caribe
Responded Aug 8, 2016
Dear Guest, Thank you very much for sharing your experiences regarding your recent stay at our resort. We very much appreciate your feedback, as it is through this medium that we are able to address guest issues and provide a high level of guest satisfaction. We wish to express our sincere apologies for any inconvenience that you may have encountered. Also, we feel very happy to learn that your overall experience was memorable and truly appreciate your comments towards the effort and dedication demonstrated by our services in general. We are looking forward to welcome you once again to pamper you and provide you a great stay. Best Regards, Director Barcelo Punta Cana
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