Dear James Y, Thank you for staying with us and for your review. We are glad to know that overall, you had a good time, and that we could exceed your expectations with most of our services. We are sure everyone you have mentioned will be happy to know they enhanced your experience. We are always ready to improve and we will have your heads up on account. As well, we will have your suggestion into account. Thank you for helping us to make it better, we hope to welcome you back to enjoy the improvements. Best regards, Angel Holgado General Manager Breathless Punta Cana Resort & Spa aholgado@breathlessresorts.com