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Yani the butler for our two rooms 97018 and 97019 did an excellent job in getting us anything we needed at all times. Yani puts effort in making us happy and we enjoyed having her as our butler! The resort was beautiful at met every expectation.
Date of stay: June 2017
Response from AdrianaPeguero, Customer Service at Bahia Principe Luxury Esmeralda
Responded Jun 2, 2017
Dear Jeremy, It is lovely to know Yani provided an excellent service and made everyone in your party very happy. Please allow us to reassure that we are extremely proud to learn that we exceeded your expectations, which reflects the commitment and quality of service we have exhibited through the years. It will be an honor to host you back again in Bahia Principe Hotels & Resorts. Kind regards, Victoria Balbuena Bahia Principe Bavaro Resort
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