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Landscape - Picture of Hideaway At Royalton Punta Cana, Dominican Republic

Photo: Landscape

From Review : Well-kept beach / rough water of Hideaway At Royalton Punta Cana
Well-kept beach / rough water
Beautiful with excellent service
Love the Resort! Love the People!
AhhhhhMazing!
Dec. 22-29 / Dreamy week at a fantastic resort!
Swim out room #1207. Clean, spacious, large shower with great water pressure and hot water.
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G V wrote a review Nov 2017
19 contributions7 helpful votes
+10
We picked Hideaway at Royalton, because we stayed at Royalton in Mexico. I have to admit that this one is the “little brother” of the Riviera Maya one – a little bit of a step down. They try to give you the impression that the Hideaway is newly renovated portion of Royalton,
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Date of stay: November 2017
Response from comunity1puj, General Manager at Hideaway At Royalton Punta Cana
Responded Dec 16, 2017
Dear guest, Your opinion about our property is very important to us; it is really kind of you taking a moment of your day to detail us your stay. Please receive our most sincere apologies for inconveniences with your room and restaurants may have caused you. The incidents you mentioned have been address to our Front Desk Manager and our Executive Chef in order to implement a plan to improve these aspects. We encourage you to provide us the opportunity of welcoming you back in the near future. Best regards, Mascia Nadin General Manager Royalton Punta Cana Resort & Memories Splash Resort
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