Dear Arlynh S, Thank you for staying with us and for your amazing review. We love to know that you had a great vacation with us, and that we could exceed your expectations with our facilities, amenities and friendly service from our Team at the Preferred Club. Please be sure we will recognize all those you have mentioned on your behalf. Yours is the kind of experience we strive to deliver to all of our guests, and we appreciate your feedback. This is your home, and you are always welcome to Now Onyx Punta Cana. Best regards, Omar Saavedra Hotel Manager Now Onyx Punta Cana Resort & Spa osaavedra@nowresorts.com