Dear guest, Thank you for your nice comments and positive review. It was our pleasure to host you at Cofresi Palm Beach & Spa Resort in Puerto Plata. It is of great importance to know our guests experience in order to improve our services. We thanks also for bringing your concerns and observations to our attention. We would like to apologize for any inconvenience encountered during your stay with us. Please be assured that we will take the corrective measures to provide a better service to all our clients. We really appreciate your positive review and it would be a pleasure to host you again in the near future. Warm regards, The Management