Landscape - Picture of Iberostar Costa Dorada, Dominican Republic
Photo: Landscape
From Review : Great. Grows on You. Would Come Back. of Iberostar Costa Dorada
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+124
**** Sunwing Issue **** We were supposed to leave around 3:30 pm EST from Terminal 3. We came to the airport early as we had VIP access once checked in. By 11:15 we saw that our plane was delayed about 5 hours. On a check on the pervious WG410 flight from Toronto one week…
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Date of stay: January 2019
Response from QualityManagerDR, Quality Manager Online at Iberostar Costa Dorada
Responded Jan 30, 2019
Dear guest, The team at Iberostar Costa Dorada would like to thank you for choosing to stay with us and for sharing your uplifting remarks. We are delighted to hear about your wonderful holiday and we are looking forward to hopefully hosting your vacation again. It is always our pleasure to provide an extraordinary vacation experience as such reading your review is refreshing. Thanks for recognizing the beauty of our hotel and the wonderful amenities and services offered overall. We put utmost attention to all the complaints that our guests leave here, no matter if they aren't linked directly with the hotel, like on your case with Sunwing. The hotel management has already shared your review with the person in charge since this type of issues may harm the perception of us. Thank you also for letting us know so many positive details about our destination, we will be more than happy to have you here again. Warmest Regards, Quality Manager Online Iberostar Dominican Republic
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