Dear guest, On behalf of the Management and the Staff from Starfish Varadero we would like to thank you for your honest review about our Hotel. We are very glad to know that after all, you had a good time, thank you very much for your feedback regarding a situation that you lived during your holidays. Please accept our most sincere apologies and be aware that we are reinforcing the supervision in order to provide the best service for all our guests. Your opinion is very important for us , which help us to improve the excellence in our service. Please be aware that we are looking forward to see you at your second home. Best regards,