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Pool - Picture of Royalton Hicacos Varadero Resort & Spa, Cuba

Photo: Pool

From Review : Cuban Delights of Royalton Hicacos Varadero Resort & Spa
Cuban Delights
Heerlijk hotel om nog te relaxen
Superbe hôtel
RESTAURANT
Royalton Hicacos Varadero Resort & Spa
piano-bar
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caggieking wrote a review Jul 2016
Edinburgh, United Kingdom57 contributions25 helpful votes
We upgraded to Diamond Service - was this worth it? yes probably, but it could have been better. Some of the services were a little intermittent for example. There is a dedicated pool for Diamond Club members which was great as very few people used this and it was like we had
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Date of stay: June 2016
Response from Paulina C, General Manager at Royalton Hicacos Varadero Resort & Spa
Responded Aug 1, 2016
Dear guest, First of all, thank you very much for sharing your experience with the community of travelers. We appreciate a lot your comments and suggestions and for sure we will take them into consideration in order to keep improving the quality of our service. For us, the guest experience and comfort is the most important. We hope you could give us another chance to show you the improvements. Sincerely, General Manager.
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