Pool - Picture of Hotel Riu Palace Antillas, Aruba
Photo: Pool
From Review : Birthday Celebration of Hotel Riu Palace Antillas
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Guests
$602
$602
$602
$470
Booking.com$535
travelup.com$550
Travelocity$602
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
+7
We are avid RIU customers! We will pick a RIU first over anyplace else every time. I was a little disappointed with this particular one because it was in dire straights of an upgrade. The carpet tiles in the common area on the 17th floor were torn, tattered and coming up on the…
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Date of stay: October 2019
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Antillas
Responded Oct 31, 2019
Dear disbennd, Thank you so much for taking your time to share your impressions and for your loyalty as a customer. Although we are dissapointed to know that we were not able to reach our usual high standards in some aspects, we are very happy to read that the pool area and the attention and service provided by some of our employees made your vacation one of the best ones you experienced! We can assure you that at RIU we are constantly working on the renovation and maintenance of our properties so we will share your feedback with our Management Team for further consideration. We hope you will choose to stay with us again on your next visit. Perhaps you would like become a member of the Riu Class loyalty program. It is free and you will be rewarded for your loyalty as well enjoy exclusive benefits. With our best wishes we remain, Hotel Riu Palace Antillas Online Reputation Manager
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