Dear Waytek94, Thank you for choosing Starfish Halcyon Cove as your destination of choice and for sharing your feedback with us. We are happy you enjoyed the weather, the beautiful beach, the pool, the food, drinks and our services provided by the staff but very disappointed we did not meet your expectations otherwise and for this we apologize. Your comments will be shared with the team for further consideration as we are continuously making improvements to better the services provided to our guests. We always embrace feedback, positive as well as the negative as it presents an opportunity for us to review our operations and improve where necessary. We appreciate the opportunity to serve and trust to have the pleasure in welcoming you back soon. Kind regards Arlene Marsh