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Beach - Picture of Holiday Inn Resort Bali Benoa, an IHG Hotel, Tanjung Benoa

Photo: Beach

From Review : Good but can be better ! of Holiday Inn Resort Bali Benoa, an IHG Hotel
Good but can be better !
Good but can be better !
Wonderful 10 day stay at the Holiday Inn Resort
Wonderful 10 day stay at the Holiday Inn Resort
Wonderful 10 day stay at the Holiday Inn Resort
Wonderful 10 day stay at the Holiday Inn Resort
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Manjeet Singh Taluja wrote a review Oct 2019
New Delhi, India79 contributions7 helpful votes
+2
I visited Holiday Inn Benoa in the first week of October with my family.The hotel is nicely located opening up in the front of a beautiful beach. The hotel is on a busy road with plenty of convenience stores,money exchange stores and restaurants around. The hotel is clean and
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Date of stay: October 2019
Response from holyinnresortbenoa, General Manager at Holiday Inn Resort Bali Benoa, an IHG Hotel
Responded Oct 15, 2019
Hi Mstaluja, Thank you very much for taking the time to share your feedback. I am pleased to know that overall you enjoyed your recent stay with us, the location and the surrounding area. I am sorry to read that you encountered some issues when you communicated with our team members. The ongoing training program is in place to ensure that our team has an adequate level of English, and able to fully serve our guest with confidence. With regards to breakfast comment, we have menu rotation everyday especially at the hot item and pastries section. Nevertheless, we are sorry if this did not meet your expectation. Thank you for highlighting the in-house activities, our recreation team do have daily sport activities such as water aerobics, beach soccer, beach volley ball and water volley ball. Once again, we are sorry if the schedule didn’t meet your daily needs. Once again, thank you for sharing and we are looking forward to welcoming you back to Holiday Inn Resort Bali Benoa Sunny regards, Carol W General Manager.
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