Balcony - Picture of The Sakala Resort Bali, Tanjung Benoa
Photo: Balcony
From Review : Okay, but I won't be going back of The Sakala Resort Bali
Check In— / — / —
Check Out— / — / —
Guests
From the minute we arrived at this hotel we had a number of difficulties. The staff at reception were very difficult to communicate with and we had to pay for an extra nights accommodation (which we were later refunded after MUCH difficulty and many days of negotiating between…
Read more
Date of stay: August 2016
Response from SakalaResort, Manager at The Sakala Resort Bali
Responded Feb 6, 2017
Dear Manon S, Thank you for taking the time to write on TripAdvisor page. We would like to sincerely apologize to you for all the inconveniences whilst residing at The Sakala Resort Bali. We do understand the importance of fulfilling our guest’s expectations and it concerns us greatly that you have departed our shores with such negative impression. We have shared your constructive feedback to relevant department. Once again, please apologize for the inconvenience and we do hope that despite your disappointment on this occasion you will allow us to welcome you back in the near future. Best Regards, The Management
Read more
Been to The Sakala Resort Bali? Share your experience!