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Landscape - Picture of Hazlewood Castle Hotel, Restaurant & Day Spa

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From Review : Afternoon tea ok not quite what we expected of Hazlewood Castle Hotel, Restaurant & Day Spa
Afternoon tea ok not quite what we expected
Cortyard
Outside
Disappointing
Gem of Yorkshire
Outside
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MrsM-330 wrote a review Apr 2019
South Yorkshire, United Kingdom321 contributions82 helpful votes
I booked Afternoon Tea at Hazelwood Castle for myself my mum and my sister as a mother's day treat but left a little disappointed if I'm honest. We arrived and parked in the non resident car park but had a little trouble finding where we were meant to be as the signage was
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Date of stay: April 2019
Response from Hazlewood-Manager, Manager at Hazlewood Castle Hotel, Restaurant & Day Spa
Responded Apr 9, 2019
Thank you for your review, I am sorry we did not exceed your expectations on this occasion. We genuinely care about our guests and would have welcomed the opportunity at the time to address and redress your concerns. Please contact me direct so that i might have the opportunity to restore your faith. Yours sincerely Andrew Brownridge hotel Manager
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