Thank you very much for your patronage of the Grand Prince Hotel New Takanawa. on your important birthday. We truly appreciate your feedback. We take our guests' comments seriously and, although we are pleased that you enjoyed your room and the view it offered, we sincerely apologize that the staff's response did not meet your expectations. We are also sorry that you were inconvenienced by the pool rules. We will continue to make efforts to improve our services so that each and every guest will have a comfortable stay in our hotel. Our staff truly hopes to have the opportunity to greet you once again if you visit Tokyo.