Dear Fairemarie, Thank you very much for staying with us at Andaz Tokyo, and for taking the time to share your feedback on TripAdvisor. We are truly honored to learn you had a wonderful time during your stay with us, and the services and facilities met your expectations. The feedback will definitely be shared within our team, as it will motivate us to maintain and improve our services and facilities we offer. Should you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay. We look forward to welcoming you back to Andaz Tokyo, hopefully soon in the near future. Kind regards, Ross Cooper General Manager Andaz Tokyo