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Interior - Picture of Andaz Tokyo Toranomon Hills

Photo: Interior

From Review : Great Experience of Andaz Tokyo Toranomon Hills
Great Experience
Excellent hotel
Amazing stay
Great hotel and outstanding service
Check In— / — / —
Check Out— / — / —
AustMat wrote a review Jun 2016
Sydney, Australia134 contributions59 helpful votes
We had been really looking forward to staying at this hotel for 2 nights - it was out last stop on our first trip to Japan. Our only point of comparison in Tokyo was the Park Hyatt - which we had stayed at for the commencement of our trip. THE ROOM As expected, the room was
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Date of stay: June 2016
Response from AndazTokyoToranomon, 支配人 at Andaz Tokyo Toranomon Hills
Responded Jul 5, 2016
Dear AustMat, Thank you for choosing Andaz Tokyo during your recent visit to Tokyo, and for taking your time to share your review on TripAdvisor. We are honored to hear that you enjoyed our Andaz Style facilities, though regret to learn your unpleasant experience you had encountered upon check-in and at the restaurant. Rest assured your comments will be shared with in the management team for further improvement to maximize our guest experiences. We sincerely hope to have the opportunity of welcoming you back in the near future. Kind regards, Nori Uchiyama Director of Rooms Andaz Tokyo
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