Dear mobarnone, Thank you for your candid review and thank you for being our loyal SPG member. We truly appreciate your feedback. We are pleased to learn that you had enjoyed your stay with us and are happy with our spacious rooms and facilities. We are sorry to know that your experience at the kitchen table wasn’t quite a pleasant one. Your comments have been addressed and sent to related departments, and we will definitely look into it to ensure improvement. Once again, thank you for your feedback, and we hope to see you again soon in the near future. With Best Regards, Harvey Thompson, General Manager of W Taipei