Dear Thoas-Angeliki, Thank you for staying with us here at Keemala and thank you for your feedback which is very beneficial to our team. I am sorry that Keemala fell below your expectations on this occasion, however if you are ever planning a return visit to Phuket please contact me directly so I can arrange everything by your preference and ensure you a wonderful stay with us. Thank you once again. Best wishes, Conor O'Leary, General Manager.