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Pool - Picture of Big 4 Ingenia Holidays Townsville, Deeragun

Photo: Pool

From Review : Could be so much better of Big 4 Ingenia Holidays Townsville
Could be so much better
Could be so much better
Could be so much better
Could be so much better
Could be so much better
Could be so much better
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Other Recent Reviews

Fantastic park
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We’ve Been There wrote a review Jan 2019
Dalby, Australia624 contributions61 helpful votes
+7
🌴☀️💦TOWNSVILLE💦☀️🌴 Stayed at Woodlands Holiday Resort for the night. This park has it all! However, unfortunately due to the amount of permanent residents right at the front gate, this gives off a bad vibe in regards to the Big4 chain. Everywhere you turned there was a
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Date of stay: January 2019
Response from JuneHrbrt, General Manager at Big 4 Ingenia Holidays Townsville
Responded Jan 10, 2019
Thank you so much for your review. Lets start at the beginning. The lovely permanents at our park are not the usual type of permanents you seem to have accounted in your travels before. These people have been here long before the current ownership and it would be unfair to move them. As their homes are all clean and tidy there has never been an issue. This park is aimed at everyone not just one group (grey nomads, families) We cater for all. As for the signs, well what can we say. Most people like yourselves look after their children but a LOT don't. It is for these people's safety. The large pool closes at 6PM as we do not have office staff on to monitor it but the small pool near the office stays open late. People are told this when they come in. As for shade some say glad there is sun on the pool others we need more shade. Same deal the other pool is in the shade. Did you inform the staff regarding the prickles so they can address this issue. Thank you for staying with us and hope you will call again
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