Dear Pablo D, First and foremost, I would like to thank you for all the great comments that you made about our resort and especially about our staff, and for taking the time to explain the services and tips to other possible visitors. Our commitment is to provide the best service and attention at all times to our guests. We are glad to realize that our dedication has positive results as our aim is to make happy customers that have memorable vacations. I will pass the appreciation to our staff because they are the most important asset and the ones that make the difference. Thanks again and please let us know if there is anything further we can do or if you decide to come back again to grant you the best of all attentions. Kind regards David Calvo Quiroga Assistant Manager