Landscape - Picture of Finest Playa Mujeres
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From Review : Think before you book of Finest Playa Mujeres
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Guests
The finest review by a real family that has stayed at several of the excellence resorts. The finest has room for improvement. For the price of the resort it is way to high for the service that we received. We are not a very picky people but service at the finest was poor at…
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Date of stay: July 2015
Response from Excellence G, Community Manager at Finest Playa Mujeres
Responded Jul 21, 2015
Allow us to thank you for taking the time to write this review in which you share your experience at Finest Playa Mujeres with all Trip Advisor Readers. Allow us to apologize for not being able to meet your expectations in the area of food and beverage. Please consider, we have 12 restaurants on property, several open for dinner, however, due to the high occupancy and that some restaurants are more popular between our guest this might cause long waiting periods, however other restaurants remain open for the comfort of our visitors. Thank you for adding very generous remarks of the positive sides of your vacation with us that made your stay more comfortable. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. We also appreciate your detailed feedback, which helped us identify specifically the areas of opportunity encountered during your stay. We hope to have the opportunity to welcome you and provide you the memorable and relaxing experience you deserve.
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