Dear Peter, Thank you for sharing your experience. We are all really pleased to see you did enjoyed Seafood BBQ Buffet night despite the service that you comment. Please rest assured I have forwarded your comments to our team and would expect quick actions to be taken in order to avoid such disappointment in future. We would be thrilled to have you as our guest again in the near future, and to provide you with the complete XANA Beach Club experience. Best regards, Milan