Beach - Picture of JW Marriott Phuket Resort & Spa
Photo: Beach
From Review : Mixed feelings about the JW (7/10) of JW Marriott Phuket Resort & Spa
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Other Recent Reviews
Great stay with lovely staff
May 2022
+7
The JW Marriot Mai Khao is pretty big resort with a lot of very nice features but also some disappointing ones. The hotel and the main buildings are very beautiful and there are many facilities available like all decent resorts of this size. One of the best features about it…
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Date of stay: February 2017
Response from janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa
Responded Feb 17, 2017
Dear Moss4000 , Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your constructive and mixed feedback about your overall Resort experience. Indeed, the Beach is fabulous and invites for long walks on the white sand and is as well known for beautiful sunsets, nice to read that you enjoyed our lovely Beach. For sure we offer plenty of fun activities for the children, glad to hear that your daughter had a fantastic time in the Kids Club and fun in the Kids Pool with the slide. I have taken note for all your other comments which you were not so satisfied with such as the Room view, the Pools, the Breakfast and in general that you felt this Resort was overcrowded and over priced. I'm very sorry that you had so many challenges during your stay with us and I wish I would have been able to meet you in person while you were here, kindly do not hesitate to contact me directly Janine.gerlich@marriotthotels.com if you like to revisit our Resort again and I will do my very best to ensure your next stay will be a memorable and positive experience. Sincerely, Janine Gerlich Director of Food and Beverage JW Marriott Phuket Resort and Spa
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