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Interior - Picture of Holiday Inn Resort Phuket Mai Khao Beach Resort, an IHG hotel

Photo: Interior

From Review : Rough start to a our long weekend in phuket of Holiday Inn Resort Phuket Mai Khao Beach Resort, an IHG hotel
Rough start to a our long weekend in phuket
view from room balcony #1301
Children's dining area for breakfast buffet was fun,... for the kids.
Rough start to a our long weekend in phuket
Mixed Review
yummy
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Other Recent Reviews

pimnart wrote a review Oct 2016
Maryland65 contributions5 helpful votes
+19
We checked in to room 6413 and they mentioned that they just needed to install the lamps. Once we got to the room, the floors hadn't been cleaned and the bell boy notified housekeeping. The manager left a note apologizing with a few Thai goodies. When we came back to the room
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Date of stay: October 2016
Response from IHGService, Guest Relations Manager at Holiday Inn Resort Phuket Mai Khao Beach Resort, an IHG hotel
Responded Nov 11, 2016
Dear pimnart, Thank you for staying with us and for sharing your experience. It is really regrettable to learn about the series of unfortunate events during your stay with us. Please accept our sincerest apologies for any inconvenience the condition of the room, specially with the key cards, may have caused you and your family. I have noted your comments and have forwarded them to our hotel management for the identified issues to be addressed accordingly. Once again, thank you and we hope you give us a chance to host you again another time. Best Regards, John O Case Manager IHGService
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