Dear Yasser T, Thank you very much for your candid review of your recent stay at our hotel and I am pleased to hear that your stay with us was a notable one! We will certainly share your feedback amongst the team and rest assured that Rosie and the rest of Oceaneers team would know that you were pleased with their service. Per your comments, it is a pleasure to announce that we have implemented the buggy service improvements to the property. I have also passed on your feedback regarding rarely exceptional food comment to our Culinary team. We sincerely apologise for the inconvenience caused. Your feedback is very valuable to us as we work to be better each day and we would be honored to have you return to our resort, in the future. Sunny regards, Marc Reader