Pool - Picture of Access Resort & Villas, Phuket
Photo: Pool
From Review : Very good hotel in great location! of Access Resort & Villas
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Guests
+5
We stayed at the access resort villas for 2 weeks in February/March. The swim up rooms were great, and the reason we booked this hotel. I emailed prior to arrival to request a sunny patio, which we kind of got, although a big tree on the ‘island’ opposite shaded the patio for…
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Date of stay: February 2018
Response from AccessResort, Front Office Manager at Access Resort & Villas
Responded Jun 30, 2018
Dear wkdpink44, Thank you so much for your stay at ACCESS Resort & Villas and for letting us know about your stay experience. We are very glad to know that you had a great holiday and enjoyed your stay even though there were some spot remarks on. Please allow us to inform that every comment is taken into our account and monitor as we would strive to the high level of service quality. We newly set reclining chairs in all rooms instead of wooden chairs so far and this leads us to believe it will be more comfortable to relax at the room's terrace. Your constructive review on the wonderful service from our team will be shared with Access team members to inspire and motivate them how guest experience. Thank you again for recommending us. We hope we get the privilege of welcoming you back sooner rather than later. With kind regards, Chakkaphan J.
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