Dear Sharhar, Thank you very much for taking the time to write your detailed and gracious review, “You’re always welcome!”, while enjoying your 19 nights of bliss at the Hilton Phuket Arcadia Resort & Spa. I am gratified to read of your positive experience and that you found “everything ….. exceptional from pick up at the airport until drop off”. The sentiment of your compliments will most certainly be shared with all of our Team Members. I am sure that your feedback will serve as an encouragement to all as we strive to continuously improve the quality of our services and tailor our offer to better meet with the changing expectations of our discerning travellers. Sharhar, we do believe your insight and comments will inspire other discerning travellers to visit our magnificent city we hope they will select the Hilton Phuket Arcadia Resort & Spa for their stay experience. Thank you for staying with us and for your continued support. We most certain do look forward to welcoming you ‘Home’ upon your return visit to the Hilton Phuket Arcadia Resort & Spa again in 2017. Until your next return, Kind regards, Markus Kaliss General Manager Hilton Phuket Arcadia Resort & Spa