Dear Klaudia, Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment! We are more than happy to read so positive comments regarding our friendly and dedicated staff. Our members of staff are indeed trying in every department to make guests feel like home and engage them to “Avra family”. Also, thank you for your nice words regarding our delicious food and the cleanliness of our rooms. We try to do our best in order to fulfill all your wishes. We are looking forward to accommodate you again in the future and offer our best services! Yours sincerely, Konstantina Ais Administration Executive