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Pool - Picture of Avra Imperial Hotel, Crete

Photo: Pool

From Review : Needs more to be a 5 star of Avra Imperial Hotel
Needs more to be a 5 star
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Бассейн
Vue du restaurant depuis notre chambre
Короткий отдых на несколько дней
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himsher wrote a review Jul 2018
Birmingham, United Kingdom34 contributions14 helpful votes
+7
We booked to stay here the last week of June as a family get away for myself, partner, our 2 year old and in laws. When we arrived we had been upgraded to a deluxe suite with private pool (having booked a room with a sharing pool). This was a nice surprise and also allowed us
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Date of stay: June 2018
Response from Avra_Management, Administration Executive at Avra Imperial Hotel
Responded Jul 14, 2019
Dear Himsher, Thank you for staying with us and for sharing with us your holiday experience! We have appreciated all your kind words on the room amenities, the buffet meals and the Cretan breakfast at "Xatheri" restaurant. Thank you also for your wonderful comments regarding our dedicated staff. Regarding your comments on the cleaning issues, please kindly note that our Housekeeping team works very hard in order to offer you a pleasant stay among us. Relating to the breakfast options, we always suggest our Cretan restaurant as a good alternative to the definitely rich continental breakfast. Our Cretan restaurant "Xatheri" offers also dinner a la carte. In no case we do require you to buy a bottle of wine, we want just to inform you what we offer in our hotel. We have bottles of wine which starts from 19 euros. Also, for your information according to the Finance Ministry from 1 January 2018 the stayover tax was imposed on Greek hotels and rooms and this tax is charged to guests. For 5 stars hotel the tax is 4,00 euros per day. Although, all your comments are noted and taken into serious consideration, reviewed with my colleagues. We hope to have the pleasure of welcoming you back in Avra Imperial and win back your trust! Yours sincerely, Konstantina Ais Administration Executive
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