Thank you very much for your review,it is nice to have you with us yet again. We were sorry you had to wittiness the problem at reception,but would like to thank you for coming to get me to protect my reception staff.We are happy she was not hurt by the behaviour of those guests.It was very kind of you to take the time to think of her. We hope it did not effect your stay with us and we look forward to seeing you again next year