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Pool - Picture of The Royal Blue, Crete

Photo: Pool

From Review : Late season holiday of The Royal Blue
Late season holiday
Erholsamer Urlaub
Wieder wunderbar erholt
Late season holiday
Tranquil holiday
Reception
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Other Recent Reviews

A 4* doing a good job
September 2021
Thornton H wrote a review Oct 2018
Peterborough, United Kingdom29 contributions2 helpful votes
+7
Many hotels with 5 stars in Greece do not live up to title. This place certainly does. Any niggles or queries were immediately responded to and were then followed up with a phone call to check we were happy! The service and attention to detail were impeccable and Anastasia
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Date of stay: October 2018
Response from The_Royal_Blue, Manager at The Royal Blue
Responded Oct 31, 2018
Dear Thornton H, Thank you very much for choosing The Royal Blue and for taking the time to share your experiences and the nice pictures with other travellers. We are delighted to see, how much you enjoyed your well deserved holidays and with pleasure we will share your big praise with our entire team as an additional motivation. We also know that there are huge differences between 5 star - hotels in Greece. By law they all have to fulfill certain standards and this is also strictly controlled. But as the standards are mainly set in the hardware and in a quite undefined way (things like minimum room size for example, the existance of a reception or a restaurant, etc.) and not really refer to quality or service. We think it's quite difficult and confusing for guests. Anyway - our entire team does his best to make the difference in details and it's really nice that you also felt this. It was a very big pleasure to welcome you and we hope to see you again soon! With sunny regards, Yours sincerely The Royal Blue Hotel Management
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