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Landscape - Picture of Hydramis Palace Beach Resort, Crete

Photo: Landscape

From Review : Crete of Hydramis Palace Beach Resort
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Other Recent Reviews

Sabeena A wrote a review Sep 2019
West Midlands, United Kingdom12 contributions4 helpful votes
Stayed there for a week in August 2019. We had half board the place was lovely however was not very conveniently located as the nearest city was about an hour away (Chania) we took a taxi which cost use 60 Euro’s one way. There is a bus which isn’t really that frequent but cheap
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Date of stay: September 2019
Response from K-Stefanoudaki, Hotel Manager at Hydramis Palace Beach Resort
Responded Sep 4, 2019
Dear guest, Thank you for staying with us and for taking the time to share your feedback on TripAdvisor. I am sorry to read that your overall experience while staying with us did not meet your expectations. We generally receive positive comments with regards to our location, so it is surprising to read that you did not enjoy it. At this point, please allow me to mention that our hotel is located just 1km from Kavros area where there are plenty of beach bars, coffee shops, bars and souvenir shops, 5km from Georioupolis Village which is a very attractive touristic resort and 15km from Rethymno city which is one of the 4 cities of Creta Island with its picturesque old town, marina center, great market and many taverns, luxury restaurants, bars and many other facilities. According to the kettle, we would like to inform you that hotel provides you with a kettle according to your request, free of charge. Once again, thank you for bringing these matters to our attention. Candid comments from our guests are of great value to us as they help us to improve our level of service and the overall enhancement of the guest experience. Best Regards Katerina Stefanoudaki Hotel Manager
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