Dear Cpref, It is pleasant to receive such nice comments. Our guest’s positive reviews are a special motivation for the management and staff. It is the best reward after the everyday work. We are glad to hear that you and your family had fun in our hotel and that the resort was clean and functional. Our staff has received your comments and appreciates your effort. One more time thanks for providing part of your precious time to share your experience. We are looking forward to see you again in Memories Jibacoa hotel. We will be delighted to welcome you back on a 18th time visiting our hotel. Best Regards, Luis E. Sánchez Kiki Guest Relations & Community Manager