Landscape - Picture of Wildflower Hall, An Oberoi Resort, Shimla, Mashobra
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From Review : SUPERB of Wildflower Hall, An Oberoi Resort, Shimla
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Martin Thurgood T wrote a review Feb 2016
Ottery St. Mary, United Kingdom2,502 contributions464 helpful votes+3
Set in grounds commanding magnificent views of the Himalayan foothills and a short drive from the centre of Shimla, this modern 5* hotel provides for your every comfort. The restaurant and cuisine are superb, there’s a wide range of common rooms – bar, billiards room, card/games…
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Date of stay: February 2016
Response from WildflowerHallShimla, General Manager at Wildflower Hall, An Oberoi Resort, Shimla
Responded Feb 25, 2016
Dear Guest, Thank you for the time that you have spared to post your review on Trip Advisor. I am absolutely pleased to learn that all the facilities of the resort such as the heated swimming pool, open air Jacuzzi, billiards room, card/games room and the gym collectively created a pleasant experience for you. As a team, we always endeavor to create bespoke and memorable holidays for all our guests. Each element of the resort is important to us as it contributes to a guest’s stay at Wildflower Hall. Thank you for highlighting your concern on the heating in the room and our sincere apologies once again for the inconvenience caused to you. I would also like to assure you that we resolved the issue and have put in check processes to avoid a similar recurrence again. I am thankful that you took time to share your specific feedback with us as this helps us to continuously keep improving. The team and I are hopeful to see you return to your home in the Himalayas. Also, if I could be of assistance for any future travels to India, please do not hesitate to write to me. Best regards, Sumit Joshi General Manager Wildflower Hall Chharabra, Shimla - 171012 Telephone number - +91-177-2648585 Facsimile number - +91-177-2648686 Email address – Sumit.Joshi@oberoihotels.com
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