Dear Manu, Thank you for your review. We are happy to read that you enjoyed your stay with us but I am also sorry to read that your stay was not as perfect as we would have expected it to be. Anyway, many things have changed since you came, from the staff to our management policy, to the features available. The Blue Turtle Hotel is now the #1 hotel in Tissa and the #1 hotel in Sri Lanka in the in the "Meilleures Affaires / Bargain Hotel" category. We will do our best to keep on improving and confirming our place at the top. You are very welcome to visit us again. Best regards, Oliver