Dear Alexandra, Thank you for taking the time to write a review following your recent stay at Tylney Hall. I was delighted to read that you had a fantastic time and that the children enjoyed playing in the gardens, feeding the ducks and swimming in the pool. A facial in the salon was also enjoyed by you too! I was also pleased to learn that we were able to upgrade you on the second night due to heating problems in the initial room allocations. We hope to welcome you back on a future occasion. Best wishes, Sam Aziz