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Yes the location is stunning,the buildings externally are impressive and the pool area is too however that is where the story sadly ends.Our room was on the second floor in the main block.On arrival we were both mildly disappointed with our home for 2 nights.The room had…
Date of stay: May 2016
Response from wienerwaldhof, Leiter Gästebetreuung at Hotel Wienerwaldhof
Responded Jul 8, 2016
Dear shane s. Thanks for your review from the 7th of may. I am really sad because I don´t understand why you was so disappointed. Sorry that we could not meet your expectations. Maybe next time you take the time to complain on spot and tell us what you do not like then we have the opportunity to change the circumstances. Your complaint about service and breakfast we will take very seriously and rethink everything. Thank you very much. Best regards, Nicole & the Wienerwaldhof-Team
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