Pool - Picture of Philea Resort & Spa, Ayer Keroh
Photo: Pool
From Review : Nice surroundings but tired looking resort of Philea Resort & Spa
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Guests
+13
This is a company trip. Firstly, the resort itself has beautiful surroundings for it was nestled inside greenery. Pool was spacious and has nice waterfall. Buggy service was rather efficient.However, the room itself was old and dilapidated. Attached is the picture whereby the…
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Date of stay: August 2016
Response from PhileaResortMelaka, Manager at Philea Resort & Spa
Responded Aug 26, 2016
Dear novgal, Thank you for taking the time to provide us with your feedback. We apologize that your stay was not up to your expectations and we have shared your feedback at length with the relevant departments and rest assured that corrective measures will be taken. We will be paying particular attention to the issues you have raised regarding room areas. Thanks once again and we do hope that we will have another opportunity to welcome you or your company back at our resort in the near future.
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