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Entrance - Picture of Carbis Bay Estate

Photo: Entrance

From Review : Winter break in Cornwall of Carbis Bay Estate
Winter break in Cornwall
Evening view from hotel
Fantastic birthday stay!
Service top notch
Absolutely LOVED IT!
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Kevin B wrote a review Dec 2016
Shipston on Stour, United Kingdom371 contributions160 helpful votes
My wife found a very good deal on Trip Advisor for this hotel and so booked us in for two nights. We arrived on the Friday night and were given our keys to the Holiday Cottage - No 3 - on the estate. The reception staff were a little lethargic and not particularly helpful but we
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Date of stay: November 2016
Response from CarbisBayHotel, Manager at Carbis Bay Estate
Responded Dec 9, 2016
Hi Kevin, Thank you for your review. We are pleased to hear that overall you enjoyed your stay and found the accommodation and food to your liking. We are sorry to hear that overall you were less impressed with the service, this is normally an ear which we receive very positive feedback on, so we are disappointed to hear this was not the case for you. Our team are always happy to provide any information on the local area and facilities, but we will certainly take your comment regarding literature on board.
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