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Entrance - Picture of Leasowe Castle Hotel

Photo: Entrance

From Review : Awful, disorganised, dirty, broken down, of Leasowe Castle Hotel
Awful, disorganised, dirty, broken down,
Awful, disorganised, dirty, broken down,
Awful, disorganised, dirty, broken down,
Awful, disorganised, dirty, broken down,
Awful, disorganised, dirty, broken down,
Awful, disorganised, dirty, broken down,
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Anya W wrote a review Oct 2019
25 contributions8 helpful votes
+10
No I did not enjoy my stay and would like some compensation for my unpleasant time at your hotel. Upon arrival I was given the key to three different rooms, the first two rooms being on the third floor and already having guest in them. This was exhausting after a day travelling
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Date of stay: September 2019
Response from Mike57d, General Manager at Leasowe Castle Hotel
Responded Oct 16, 2019
We definitely got this wrong from start to finish for which I sincerely apologise. I believe the refund has now been made but there is absolutely no excuse for the service levels you were subjected too.
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