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More guest but less hospitality may be due to short of staff. Restaurant services were rather slow and no hospitality. The Reception was always busy. The rooms were kept neat and clean. The Swimming Pool was closed,
Date of stay: February 2021
Response from Rajendra Joshi, General Manager at Tropicana Resort & Spa Alibaug
Responded Feb 25, 2021
Dear Guest, Greetings from Tropicana Resort & Spa Alibaug. Our team is delighted to learn that you have very much enjoyed our services. We will definitely work on the feedback share by you regarding the services and will try to improve the same. We hope for the pleasure of having you as our guest again in the near future. Thanks & Warm Regards, Rajendra Joshi| General Manager|Tropicana Resort & Spa Alibaug
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