Interior - Picture of West Bay Club, Providenciales
Photo: Interior
From Review : Travellers beware of West Bay Club
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We spent four days at West Bay Club and regrets every moment of it and every dollar spent there. We travel to a different Island in the Caribbean, every year and stay at beautiful resorts and hotels. This property isn't 4*! To begin, their welcome area is not very inviting and…
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Date of stay: July 2016
Response from Nic Y, Public Relations Manager at West Bay Club
Responded Jan 15, 2017
Thank you for taking the time to review your stay at West Bay Club, Marsha A, and please accept my sincerest apologies for your poor experience. We have taken your feedback to key supervisors to immediately address, as this visit in no way reflects our rigorous training and standards. Whenever a guest leaves the resort with anything less than fond memories of their stay, it is a matter our entire team takes very personally -- please know that we continue to work diligently to ensure that these concerns are address. Please accept our gratitude, again, for your feedback and know that we would be delighted at the opportunity to welcome you back again in the future.
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