Fabulous zoo! Saw the giant pandas again. The zoo is very hilly so be warned! Staff all friendly and knowledgeable and care about the animals. If I didn't live so far away, I'd be visiting very often

We travelled from Cornwall to Edinburgh to see the panda bears (which we did). The zoo is quite large, and all of the habitats look well maintained. Reasonable prices in the gift shop (for a gift shop!) Staff were all friendly. Would definitely love to visit again, maybe with better weather! Loved the wet floor signs, and I'm definitely ordering them for my workplace!

Decided on this Visit as I wanted to primarily see the Pandas before they go back to China but also the Koalas and Pygmy Hippo. Also as a Chester Zoo member I get a free entry. Arrived at the Zoo at about 11:30. We decided on a taxi as wanted to get there ASAP to make the most of the visit. Taxi about £14 from the city centre and the driver gave us a card for booking a return journey which was also quick and easy. Now onto the Zoo itself. Yes it's very hilly but we just took out time and stopped for a rest when needed. Also the ticket staff advised us of this before we went in which is good to make people aware. Lots of walking around with a total of 9000 steps. Managed to see the male panda, Pygmy Hippo and Koalas amongst others. The tigers were in hiding but tbh I've found that in other Zoos too. Missed the lions as the signage isn't always clear. Due to it being out of season a lot of the food stands were closed up now for winter but that didn't make much difference. We found that we had to go back to the Panda and Hippo again as they were sleeping but hey that's animals for you but it was worth seeing them especially as we don't often get pandas over here. The gift shop has a good variety of things to buy. The staff all seemed pleasant on interaction too.

Great day out only a short bus ride from the city centre. The animals are well displayed and the staff friendly and happy to chat about their charges. The penguin pool is brilliant - don't miss the side part where you can watch the birds swimming underwater. One caveat - the site is on a hillside so could be hard work if you are pushing a buggy or wheelchair

What a great place to visit, though you really need to be good at walking! It's all uphill.. Great to see the panda, and the penguins were so funny.. all the animals were great and obviously well looked after. You need a good few hours to get round.

We went up on the 12th for my wife’s Birthday to see the Panda’s before they leave the zoo. They are incredible! My wife and daughter, for a long time have watched them on the Panda Cam but they are a sight to see when you are standing in front of them. The zoo is a little challenging for those who have mobility issues but the staff are so helpful with this, they will drive you to the top and if you need them again they will come and take you back up the hill. A big thanks for a great day out and to all the staff.

We visited whilst holidaying in scotland we have not been before, the zoo is in the main centre bit of a strange setting, we booked online before arriving they do not give you an option to pre book parking which they should mean as you have to pay save doing it on arrival. The zoo is very hilly not suitable for people with mobility issues, we struggled in places. We went to see the pandas not realising they will be going in december unfortunately we only saw one of them, the glass windows were cloudy which made viewing difficult, we didnt see the porcupine, or the armadillos as well as a few other animals as some pens were empty. The Grasslands restaurant was closed so we went into the cafe near the penguin enclosure my son a d his g/friend had paninis a can drink each and a bag of crisps which came to £20 they said the paninis were cold inside, i had a meal deal ( sandwich,coffee and crisps) for £8 i had to take the coffee back as it was barely warm cafe was busy and tables wefe full of rubbish. We spent about 3hrs here which made it an expensive day 90 for 4 tickets £40 on lunch and £3 parking, i dont think it offers value for money.

Although lots of people in a long queue at the entrance, the walkways, restaurant, and exhibits were not crowded. Enjoyed the animals and information. Playgrounds were a bonus. Shout-out to employee Chris for bringing an ice pack to our family member who had fallen. A lovely day!

Went to see the giant pandas before they return to china, absolutely amazing. Plenty of viewing spots for both of them. Would recommend going up there a couple times since we went early and saw both but when we went again later in the day only saw one. VERY steep, however they do have mobility services if need be. Can’t really get anywhere in a rush due to the steepness. Must queue to get in whether you have tickets or not, but queue goes down very quickly. Gift shop is very good, very reasonable prices and a range of items to match any price point. A little bit of a maze to see every animal, so make sure to arrive early. Some parts of the zoo close early, ask the zoo staff on way in about that. We arrived at about 11:30, didn’t leave until 10 minutes to closing and didn’t see absolutely everything.

The zoo is a vast improvement on my visits there as a child. I can see why David Attenborough says Edinburgh Zoo is an example of what all Zoos should be. As a massive site, with a continuous program of repairing renewal, there are parts which are brand-new and others which are due for some TLC. But overall the experience was excellent. Catering left room for improvement although the staff were helpful and friendly. Grasslands produced an excellent sharing. Plant-based platter, but the interior is overdue for a bit of renovation. Gannets looked much more inviting, but unfortunately the fish and chips were straight out the freezer and not the freshest. Maybe the penguins get first choice. And the banana flower was…… interesting. Overall, the zoo is not a cheap family day out, and it would be good if the food quality was up to the same standard as the Zoo in general.