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Heritage Collection Lake Resort

Agoda.com$78*
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Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
$84*
$78*
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$84*
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Heritage Collection Lake Resort
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253 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Morris,Illinois
Reviewed 1 week ago

we stayed a night while traveling to Fiord Land. located about 5 minutes north of Cromwell. as advertised, very nice. we wifi(limited as normal in NZ). Laundry including detergent free as well.plenty of hot water, great bathroom(new),mattress good. if you had a boat to play with this is perfect as the buildings are all built w docks(not sure of arrangements)...

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Helpful?
Thank greenday61
Queenstown, Otago, New Zealand
Reviewed 4 weeks ago

I stayed here with a group of friends and family. The service was fantastic and the staff went above and beyond. The views are stunning, it's a very peaceful area. The apartments were well appointed, had everything you could ever need and were up to a very high luxury standard and impeccably clean. Will be staying here again and recommending...

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2Thank Rebecca R
Waitara, New Zealand
Reviewed 5 weeks ago

We had a hard trip from Christchurch and what a lovely place to just arrive at to relax. There were two kink single beds so relaxing for my daughter and I . Had the best sleep of my holiday. Quiet and a lake outside to sip a last cup of tea watching the ducks and looking at the ranges. thing...

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Thank LAURANIC287
Reviewed March 1, 2017

The rooms are outstanding, this is a brand new resort under the heritage brand, TripAdvisor has it listed as mid range, there's nothing mid range about it, it's all high end, the rates for the rooms are more than reasonable for what you get, the service from both the restaurant and the hotel reception are well above any where else...

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Helpful?
Thank Nev J
Bell Buckle, Tennessee
Reviewed February 17, 2017

We stayed here to cut the drive from Christchurch to Queensland just a bit. It saved us an hour or so, so not much, and the room and deck was very nice. But, if you get the cheaper room on the 2nd floor, you have a very small balcony sitting right next to the balcony of the room next door....

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1Thank Lasseter4242
Canada
Reviewed February 17, 2017

This place is different and the setting is lovely. But, it is NOT a hotel, it is more like a studio condo. No services here and no kitchenette (small fridge, coffee and a couple of dishes). It was very clean and comfortable. Unfortunately, our neighbours came in from partying quite late/and the party at the location woke us up. Not...

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Thank Cynthia C
London, United Kingdom
Reviewed February 15, 2017 via mobile

I visited for one night. The reception was 'OK'. I got my key quickly, but the layout and directions were a bit too brief. And no directions of where I could park. But I found the room with only one wrong turn. No lift to take my heavy cases up two flights of stairs. The fact is that this is...

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1Thank Alpha_Explorer
Portsmouth, United Kingdom
Reviewed February 12, 2017

We were upgraded to a lower floor apartment with decking & full kitchen, living area & separate bedroom. The room was superb, outstanding views and fully equipped with all we needed. Receptionist and staff all very helpful, Cromwell is just a 5 minute drive away & resort is perfectly located for day trips to Waneka, Queenstown, Arrowtown and all other...

Review collected in partnership with this hotel
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Thank 404robin
Alexandra, New Zealand
Reviewed January 30, 2017

The unit we stayed (10) in was new. There were some issues. There were no chairs We had to sit on the bed. The glass door had greasy marks. The cutlery was dirty. The sink bench need a good clean. Other than these issues the unit was very nice. One big issue. The Fire alarms had been disconnected in the...

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Helpful?
Thank DaveKarel
HeritageLakeResort, Manager at Heritage Collection Lake Resort, responded to this review

Hi Dave Thank you for your detail review. The fire alarm system we run here at Heritage Lake Resort is always active and monitored. Over the last few weeks we have release some brand-new villas into our management these are all fully protected by our fire alarm system the sensors you have seen are a second sensors to the main...

Rangiora, New Zealand
Reviewed January 24, 2017

Accommodation was marketed as a resort, yet no restaurant attached to the resort and therefore no charge back options for dinner or breakfast. Booked a no smoking room and found cigarette stubs in room.

Review collected in partnership with this hotel
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1Thank Marshall D
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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Lake Resort Cromwell, Heritage's Cromwell property, offers guests villa accommodation set on the shores of Lake Dunstan. Located 7 km from Cromwell Centre in the neighborhood of sunny Pisa Moorings, Lake Resort provides a lovely outlook in the heart of Central Otago. We are a Qualmark rated 5-star Apartment. Our boatshed themed accommodation has one and three bedroom villas with decks and access to the waterway, which are ideal for families. We also offer studio rooms on the upper levels for couples or business stays. Our reception is more than happy to book activities for you such as helicopter flights, racetrack rides at the Highlands Motorsport Park or even a winery tour. We wish to make your stay as relaxing and stress-free as possible. Heritage Lake Resort is central to all 4 Ski Fields & with our own Ski/Board hire shop on site makes this the perfect place to be based. Enjoy Central Otago living while only being 40-50 mins from Queenstown & Wanaka. ... more   less 

Additional Information about Heritage Collection Lake Resort

Address: 15-23 Perriam Place, Pisa Moorings, Cromwell 9383, New Zealand (Formerly Heritage Boutique Lake Resort)
Location: New Zealand > South Island > Otago Region > Central Otago > Cromwell > Pisa Moorings
Price Range: $95 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritage Collection Lake Resort 5*
Number of rooms: 23
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Questions & Answers

Questions? Get answers from Heritage Collection Lake Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Both mountain and lake views will impress”
, Mar 1, 2017 | Read review
“If you can afford the larger downstairs room, thats the best.”
Lasseter4242, Feb 17, 2017 | Read review
“Twin share upstairs with central car parking 50+ meters from room. 20 km return trip to get any food.”
645marshalld, Jan 24, 2017 | Read review
“Most enjoyable.”
dennisnS7866VZ, Dec 29, 2016 | Read review
“Needs a table and chairs as crockery and cutlery supplied but nowhere to eat and nowhere to wash up as there was only a small basin in bathroom”
V9378CHdebbiew, Dec 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Agoda.com
$78* /night
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Booking.com$84
Hotels.com$82
Hotwire.com$82
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*Disclaimer
Prices are for 1 room, 2 adults
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