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1 Bankole Oki Road, Ikoyi 101233 Nigeria
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Traveler (45)
Pool & Beach (12)
Room & Suite (8)

About

#1 of 11 hotels in Ikoyi
Location
3.9
Cleanliness
4.0
Service
3.8
Value
3.3
Discover this exclusive legacy boutique hotel located in the residential zone of Lagos, 15 minutes drive to the main business area. The cozy The Moorhouse Hotel offers elegant African decor with exotic wooded tones, 90 comfortable and well-equipped rooms, a fitness room, a relaxing outdoor pool, a wine bar and a restaurant serving dishes complemented by African flavors. Ideal for business travelers, it offers free WI-FI access, 2 meeting rooms and 1 boardroom.
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Property amenities
Secured parking
Public wifi
Outdoor pool
Fitness Center with Gym / Workout Room
Restaurant
Kids pool
Taxi service
Conference facilities
Outdoor dining area
Snack bar
Wine / champagne
Meeting rooms
24-hour security
Non-smoking hotel
Outdoor furniture
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Afrikaans
157Reviews0Q+A27Room tips
Traveler rating
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Most Recent
Oluwadunnii F wrote a review Feb 2022
10 contributions1 helpful vote
The only positive about this hotel is the location (Ikoyi). Every other thing was a mess. The bedsheets were old and worn out..The service was very slow. The hotel in general lacks maintenance, will definitely not recommend to anyone. Not worth it.
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Date of stay: February 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bruce Prins, General Manager at The Moorhouse Hotel
Responded Mar 22, 2022
Dear Oluwadunnii, Thank you for your feedback. I apologise for your bad experience but wish to inform you that the hotel is now under new management, and that we are working on restoring the legacy that is The Moorhouse Hotel, Ikoyi. I invite you to please visit us again in future to ascertain how we have improved from your last visit. Kind regards, Bruce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
adelankeb2021 wrote a review Jul 2021
1 contribution
Excellent service rendered in view of the recent covid-19 pandenmic. Strict complaince to all protocols. The staff are well behaved with right attitude to service. Welcome was excellent no stress room already ser upon artival
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Review collected in partnership with Accorhotels.com
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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akomaamaka wrote a review Jan 2020
1 contribution
Nice place to be. Keep up the good work. Excellent ambiance, professional staffs. Awesome place to visit if you are a business traveler. The hotel is situated in a serene area. Hotel is safe for children as guest with reduced mobilty is also taking care of by providing lobby toilet for them. Breakfast is nice as it considers local and foreigners. Excellent customer service was provided. Great JOB
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Review collected in partnership with Accorhotels.com
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Christophe B wrote a review Oct 2019
Paris, France1 contribution
I’ve spent over a week at Moorhouse Hotel. Monica, the GM, is amongst the sweetest person i’ve come across, caring and very attentive to details. The room offers everything that is needed! Breakfast is awesome and last but not least the hotel displays a wide range of contemporary art pieces from local artists that give the place a very special local touch
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Date of stay: September 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Monica A, General Manager at The Moorhouse Hotel
Responded Oct 27, 2019
Dear Globetofer, We are very happy that you enjoyed your stay at Mercure The Moorhouse Ikoyi. As you mentioned in your comment, we are working with local artists in order to showcase their work and talent in which Nigeria is great. We hope to have you back at the hotel. Sincerely, Monica Aguilar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Olamide M wrote a review Sep 2019
1 contribution
Very good location for a business traveler to Lagos, the food and service were quite good. The decor could do with some refreshing, entertainment options (e.g piano bar) are virtually none existent. Would definitely recommend for a short business trip.
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Date of stay: August 2019
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monica A, General Manager at The Moorhouse Hotel
Responded Sep 9, 2019
Dear Olamide M, Thank you for your comments regarding your stay at Mercure The Moorhouse Ikoyi We area very pleased to know you enjoy your stay while with us. Thank you for your feedback and suggestions, we will continue working on the refreshing on some of the areas of the hotel. We hope to have you back very soon. Sincerely Monica Aguilar General Manager Mercure The Moorhouse Ikoyi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ishan Johri wrote a review Aug 2019
Meerut, India155 contributions133 helpful votes
Mercury the moor house lkoyi logos is excellent location property to stay in this place, food is very nice and staff is very friendly, always drinks and food quality is greatful , room was extremely comfortable.
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Date of stay: December 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Monica A, General Manager at The Moorhouse Hotel
Responded Aug 17, 2019
Dear Ishan-Johri, Thank you for sharing your experience at Mercure The Moorhouse Ikoyi in Lagos. We are happy to know you enjoyed your stay while with us and we hope if you visit again Lagos in the future we will be your first choice. Once again thank you for your feedback. Sincerely, Monica Aguilar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JDToronto wrote a review Jul 2019
1 contribution
Average Hotel. Better than last year but a lot more work needs to be down concerning leaking taps in bathrooms, non working air conditioners in rooms, stained carpet, wet walls, old bedding, poor TV screens and channels etc
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Date of stay: June 2019
Rooms
Cleanliness
Service
Trip type: Traveled solo
Room Tip: Air conditioning does not work in the rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monica A, Manager at The Moorhouse Hotel
Responded Jul 30, 2019
Dear JDToronto1 Thank you for your feedback, regarding your stay at Mercure The Moorhouse Ikoyi. As you mentioned for the last year we have been working in some areas of the hotel and we will continue with the improvements in order to offer a better service for our clients. Sincerely Monica AGUILAR General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mathieu I wrote a review Jun 2019
2 contributions1 helpful vote
I've stayed in Moorhouse Ikoyi many times, and the quality of the rooms is perfect and the service is very good. I highly recommend this beautiful hotel if you want to have an enjoyable stay on the island.
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Date of stay: June 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Monica A, General Manager at The Moorhouse Hotel
Responded Jun 26, 2019
Dear Mr. Mathieu, We are happy to hear you enjoy your stay at Mercure The Moorhouse Ikoyi. Thank you for sharing your experience and we look forward to welcome you soonest. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lee F wrote a review Jun 2019
Toronto38 contributions7 helpful votes
Wonderful stay at the Moorhouse. The staff were absolutely lovely, especially the gentlemen at the bar and at the front door/gate each morning. Location was convenient, very easy to get around Lagos from here. Very quiet within the hotel itself - no issues with noise. Food was great - especially the nigerian breakfast.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Monica A, General Manager at The Moorhouse Hotel
Responded Jun 26, 2019
Dear 372Leeyf, Thank you for comments regarding your stay at Mercure The Moorhouse Ikoyi, we are happy you enjoyed your time while with us. We hope to have you back in the nearest future. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stuart D wrote a review Apr 2019
Green Point, South Africa17 contributions40 helpful votes
Rather disappointing - tired furniture, carpet stains, light fitting hanging out the roof, I am certainly not in a hurry to return. Housekeeping thoughtfully left me with no towels one evening, contacted front desk to ask for a towel which they very politely assured some towels would be delivered right away - except it never happened. Breakfast somewhat disappointing and the coffee is not great. Staff are quite friendly, but a little slow to non-existent on delivery
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Date of stay: April 2019
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Monica A, General Manager at The Moorhouse Hotel
Responded Jun 26, 2019
Dear 101stuartd, Thank you for taking the time to share your experience at Mercure The Moorhouse Ikoyi, please allow me to express my sincere apologize for the poor service your received during your last stay. It is unfortunate, that our team members did not meet the standard operative procedures, in delivering their services. We have been working since end of the last year in the general hotel fittings and we will continue in order to provide better quality service and product. Please rest assure your comments have been follow in order to avoid the re occurrence. As earlier mentioned please accept our sincerest apologies and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Monica Aguilar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$121 - $135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the moorhouse ikoyi lagos hotel lagos, sofitel moorhouse ikoyi, sofitel lagos, sofitel hotel lagos, lagos sofitel
LOCATION
NigeriaLagos StateIkoyi
NUMBER OF ROOMS
90
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Frequently Asked Questions about The Moorhouse Hotel
Which popular attractions are close to The Moorhouse Hotel?
Nearby attractions include The National Museum (0.7 miles).
What are some of the property amenities at The Moorhouse Hotel?
Some of the more popular amenities offered include an on-site restaurant, a fitness center, and room service.
Which room amenities are available at The Moorhouse Hotel?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at The Moorhouse Hotel?
Guests can enjoy an on-site restaurant, an outdoor dining area, and a snack bar during their stay.
Is parking available at The Moorhouse Hotel?
Yes, secured parking is available to guests.
What are some restaurants close to The Moorhouse Hotel?
Conveniently located restaurants include VeggieVictory, LH Privé, and Liquid Hub.
Are there opportunities to exercise at The Moorhouse Hotel?
Yes, guests have access to a fitness center and an outdoor pool during their stay.
Is The Moorhouse Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Ikoyi.
Does The Moorhouse Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at The Moorhouse Hotel?
The staff speaks multiple languages, including English and Afrikaans.
Are there any historical sites close to The Moorhouse Hotel?
Many travelers enjoy visiting Freedom Park Lagos (2.4 miles) and Jaekel House (4.0 miles).