The service at Villa La Estancia is unsurpassed. The staff is so friendly and they do everything possible to make their guests’ stay as perfect as they can. We really enjoyed our vacation this time. It was our 3rd visit and we know why we choose to come back. Next time we will bring our family and have them experience the excellent service and lovely environment. Thank you to Hector, Fernando, Ramon and Lorena in La Casona for taking such good care of us. Also thank you to the pool staff and the staff at la Parrilla for bringing refreshment when we needed it. It was wonderful. Jeff and Susan Peters
From start to finish, our stay at Villa del Palmar Flamingos was the epitome of what a vacation should be. The staff made our trip. From an incredibly easy booking experience, to our spacious and comfortable room, the attentive wait-staff, and absolutely gorgeous facilities - it was a trip that had us wishing we had booked an extra week. Jose and Paty at the front desk helped us secure a room that fit our family. Christobal and Jorge made sure our drinks and our bellies were always full. Regee and Jaimie were always friendly faces around the pool. Maru, Mario and Cynthia were so sweet with our daughter and brought life and energy to the pool. Alex, Raul, Aldo, and the entire staff at La Trattoria were exceptional - as well as the food!! We ate there 3 of our 7 nights :) We could not have needed a vacation like this more than we do now, and Villa del Palmar served it up perfectly. Service, food, weather, location, amenities, cleanliness - all phenomenal!! THANK YOU and we can't wait to return with more friends and family! Sincerely, Dani & Chad Tachell…
There is a reason we consider Flamingos our "home away from home". After spending the past 12 months in a country with closed borders we were both excited and a little anxious for our trip. With COVID we weren't sure what to expect. When the bellman opened the door and said "welcome home", it took about 20 minutes to slide into full vacation mode! The resort was amazing! We always look forward to our time there and this visit was our best yet. I'm sure staff is glad to be back at work and their enthusiasm showed. The resort was impeccable and the rooms were wonderfully appointed. We were celebrating our 30th anniversary (a little late) and were able to easily upgrade to the top floor with amazing views. Thank you front desk. Every day we spent time in the sun, enjoyed the environment and got to have real conversations with the staff. Rege came by frequently to make sure we were doing well. Super friendly, enthusiastic and even danced to the music. Fun guy! Our wait staff team during our 9 days was Conrado, Ignacio, Jorge, Alex and Reynaldo. Super fast, VERY attentive and took time to have conversations with us. We got to learn about them, their families and their stories. You don't get that in other places. The food at the restaurants was top-notch, as usual. Thought I'd like to see a little more variety, it was wonderfully prepared. Ismelda and Douglas really stood out as our tops folks. The entertainment was great as well. The Mexican Fiesta is our favorites, so much so that we went twice. Regarding current COVID conditions. We were nervous about this, but VDP did a super job. Everyone was masked, they asked guests to do the same when moving about, especially inside and most complied. We never felt at risk. Very attentive to this. We honestly can't say enough. We will continue to come back every year, as this truly is our home away from home. Already miss it and can't wait to book in. Thanks so much!!…
Had an awesome time playing volleyball with Mario in the pool and on the beach. My team beat him twice it was awesome definitely look out for Mario he’s also bilingual FYI. Overall an amazing experience!!!!
My family is spending a few weeks in puerto Vallarta this winter. We split out time between the down town resort of villa del palmar and the flamingos. Both resorts take your temp upon arrival and have you hand sanitize. The staff is all wearing masks but only about half of the visitors do wear their own masks....it is not mandatory. The pool staff is always exceptional and attentive. Shout out to Joaquin (at the pool) at the downtown villa del palmar as well as Iris + Anna who helped us with our travel and personal services. The activities staff at Flamingos is awesome as well. They have several things going on daily to keep you or your little ones busy. My son (10) made a piñata and guacamole. Maru works with the little ones and is very nice, Sarah, Cynthia, Macio, Vicente, Eresto, Valerie & Jose are all energetic and keep the visitors busy (if you want to be). We all attended the guacamole making class which was delish. We also had a great experience at the Yashinoki Japanese restaurant. Martin was our cook at the hibachi grill and he was fantastic and engaging with our whole family. Funny as well!! El Patron restaurant was on the ok side. Breakfast is good and easy, but one dinner of grilled Mahi-mahi was quite dry and with so much fresh seafood around you this was a bit disappointing. Overall it is a good stay as you are steps away from the ocean and sandy beach. The staff is friendly and welcoming. They want you to know they are open and safe as the resort can only book to 50% capacity.…
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